Last Updated: July 01, 2025
1. Shipping Methods
All orders are processed the same day and are delivered within 5-10 days. Applicable to all countries.
2. Shipping Rates
Shipping rates are calculated based on:
- The weight and dimensions of your package.
- The shipping method you choose.
- The destination country (for international shipments).
Exact shipping costs will be shown during checkout before your order is finalized.
3. Order Processing Time
Orders are typically processed within 1-2 business days. During peak seasons, processing might take an additional 1-2 days. Here’s what “processing” includes:
- Verification of payment details.
- Preparation of your order for shipment.
4. Tracking Your Order
Once your order has been shipped:
- You will receive an email confirmation with a tracking number.
- Use this tracking number on our carrier’s website to monitor your shipment’s progress.
5. International Shipping
For international orders:
- You are responsible for any customs duties, taxes, or fees upon delivery.
- Shipping times can vary significantly due to customs clearance and local postal services.
- We recommend checking with your local customs office for more detailed information.
6. Shipping Restrictions
Please note:
- We do not ship to P.O. Boxes for certain shipping methods.
- Some countries might have restrictions on certain products. We will inform you if your order cannot be shipped to your destination.
7. Damaged or Lost Shipments
In the unfortunate event, your shipment is lost, damaged, or missing items:
- Contact us immediately with your order information and photos of any damage.
- We will work with the shipping carrier to investigate and resolve the issue, which could include reshipping or refunding your order.
8. Address Changes
Please ensure your shipping address is correct at checkout. Address changes after order dispatch are subject to carrier policies and may incur additional fees or delays.
9. Contact Us
If you have any questions about our shipping policy or need assistance with your shipment, please contact us at:
Email: [email protected]